Detailed VAT Refund Information For


Refund Rates

The best thing about Spain is that it has no minimum purchasing requirements and the refund rate is between 10.4% to 15.7% of the purchased amount.
Lowered Rate
Food, books, optical and pharmaceutical goods
Residency in a non-European country is required for you to be qualified for these refunds.
Bought Amount Percentage
Under 1,000 EUR 10.4% – 12.9%
1,000 EUR – 1,500 EUR 13.7%
1,500 EUR – 2,000 EUR 14.05%
2,000 EUR – 3,000 EUR 14.5%
3,000 EUR – 4,000 EUR 14.9%
4,000 EUR – 5,000 EUR 15.3%
Over 5,000 EUR 15.7%
The refund rates in Spain categorize the country among the ones with the highest refund rates whether it's about large or small purchases, at up to 15.7%.
Spain is one of the few countries that doesn't have an lowest minimum spending requirements.

Refund Claims

1. In Shop

Do your shopping in stores that offer tax-free purchasing. Purchase enough goods or services to fulfill the minimum needed price for VAT refund on a solitary receipt. Mention to the clerk that you'd prefer to acquire a VAT refund.

2. Acquire VAT refund in shops

When you are shopping at a boutique, the sales assistant will have it arranged for you when you pay. On the other hand, if you are shopping at a huge mall, this is generally received from a VAT service provider inside the shopping center.
In general, exist 3 methods to obtain your refund: in midtown, by cash at the terminal, and through a bank account or credit card. Read below for the pros and cons of each option.

3. Special Stamp

Despite how you decide to obtain the refund, you should get a custom stamp on your VAT refund documents when you leave the EU.
Refund documents for Global Blue, Premier Tax Free and different processors ought to be sent back to their particular areas. On the off chance that you have nonexclusive tax documents, you might have the option to utilize a refund application to submit documents electronically.


  • When purchasing multiple things, attempt to put as much on a singular receipt as could be allowed. You can regularly get a higher pace of discount for bigger buys, and in the event that you decide to get your refund with money, the money expense is normally per receipt.
  • Save your buys on you for examination. Try not to process in your packages prior to getting the custom stamp, except if told in any case to do so.
  • TRY NOT to buy the products bought before leaving the EU.
  • You might need to wait. Give yourself an additional hour remittance to do this before your flight.
  • Take photos of your refund forms after stamping. In case things go wrong, you will need this as an evidence when contacting the refund company.

Ways of Refunding

You are given the chance to choose the option that best fits your needs, depending on your situation.
  • Quick refund in city downtown. Refunds can be either retrieved from downtown refund points which support cash or by electronically from shops that support such service. Your refund is abruptly withdrawn this way. Anyways, you might have to ensure your stamped tax data reaches the refund processor within 15 - 25 days after the application is made. The credit card processor also needs to receive your credit card data along with the stamped tax data, which can cause your card to be debited with an extra fee unless the information is passed in time.
  • Airport refund points in cash. After your documents are stamped, you will find kiosks near the airport which allow cash withdrawal of the refunds. You will be charged a cash fee, with each receipt amounting near 3 EUR. You will be stuck in a line, unless you go to the airport early. In order to avoid the loss during the rates of foreign exchange, your refund will be in the local currency. In cases when you have receipts of considerable amounts this is the best option to choose from.
  • Bank account or credit card refunds electronically. The best way to not be subjected from cash fees and attendance in line. The refund applies in the card or account currency. Your refund can easily be maximized if your account has the same currency as the refund. On the other hand, you might be subjected to a fee ranging from 3% to 5% due to the cause of foreign exchange conversions. Receipts with a low amount are reasonably good to be taken through this option.

Helpful Links and Useful Information


Spain has an VAT refund system processing system that functions electronically called DIVA. From January, 2019 it was made mandatory that you validate your refund forms while exiting Spain. This can be done easily in the DIVA kiosks at the airport.
You might find that there's a lack of Customs official present in small airports. In such cases you need to look for the Customs deposit box.

Madrid Barajas Adolfo Suárez Airport (MAD)

  • Offices to Stamp you Receipts: Terminal T1, 1/F with the boarding and check-in area. Departures located in Terminal T4, 2/F. Boarding area of Terminal T4 Satellite, 2/F.
  • Find Terminals of DIVA here: Terminal T1, 1/F boarding zone B together with check-in area. Terminal T4, 1/F boarding; 2/F check-in area 820-829, 870-879, 900-909. Terminal T4 Satellite, 1/F boarding.

Barcelona El Prat Airport (BCN)

DIVA terminals are located at the entrance of tax-free offices.
  • Receipt stamp offices: Terminal T1, 3/F check-in hall. Terminal T2-B, 0/F arrivals hall.
Locations of Global Blue refund ↗ Locations of Premier Tax Free refund ↗ locations Premier Tax Free refund ↗ VAT refund at Madrid Airport ↗ VAT refund at Barcelona Airport ↗

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